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Custumer Care

Our Privacy & Safety notice

We know that you care how information about you is used and shared and we appreciate your trust that we will do so carefully and sensibly.

This Privacy Notice describes how "Duby Tal" collects and processes personal information through this website or our services.

Controllers of personal information: Web "Duby Tal", is the data controller of personal information collected and processed through the "Duby Tal" Services.

What Personal Information About Customers Does "Duby Tal" Collect?
We collect your personal information in order to provide and continually improve the "Duby Tal" Services. Here are the types of personal information we collect:

Information you give us:

We receive and store any information you provide in relation to "Duby Tal" Services. See the 'Examples of Information Collected' section below to see examples of what we collect. 


Automatic information:

We automatically collect and store certain types of information about your use of "Duby Tal" Services, including information about your interaction with content and services available through "Duby Tal" Services.


Information from other sources:

We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. See the 'Examples of Information Collected' section below to see additional examples of the information we receive.

For What Purposes Does "Duby Tal" Process Your Personal Information?
We process your personal information to operate, provide, develop and improve products and services that we offer our customers.

These purposes include:

Purchase and delivery of products and personalised services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers, recommend products that might be of interest to you, identify your preferences, and personalize your experience with "Duby Tal".

We use your personal information to provide functionality, analyse performance, fix errors, and improve the usability and effectiveness of the "Duby Tal" Services, and for internal record keeping purposes.


Communicate with you.

We use your personal information to communicate with you in relation to the "Duby Tal" Services via different channels (e.g., by phone, e-mail, chat), for example to respond to questions that you raise or to update you about orders you have made.

Fraud Prevention and Credit Risks.

We process personal information to prevent and detect fraud and abuse in order to protect the security of "Duby Tal", our customers, and others. We may also use scoring methods to assess and manage credit risks.